This new service concept was developed in close dialogue with SAS customers and employees. Ideas have also been posted in the My SAS Idea forum."The service classes that were created 30 years ago do not reflect the needs of the modern traveller. Time is now in short supply for most people, and our customers want time efficiency and attractive prices, without any hidden charges. SAS Go and SAS Plus meet both of these needs," says Rickard Gustafson, CEO and Group President of SAS.
Developed for people who fly regularly
The number of passengers who travel more than five times a year is increasing. Traditionally, flying used to be divided into business trips and leisure trips, but passengers now want the same convenience and comfort whether they are travelling on business or for leisure.
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